Privacy Policy
How Kalendr protects your data
Last updated: 14/11/2025
1. Who we are
Kalendr is the controller for customer data and a processor on behalf of shops that use our platform.
2. What we collect
- Contact details: name, email, optionally phone.
- Booking context: selected services, times, staff preferences.
- Usage data: sign-in events, favourites, device/browser metadata.
3. Why we collect it
We process data to fulfil bookings, send reminder emails, prevent fraud, and improve the product. Legal bases include performance of contract, legitimate interest, and explicit consent for marketing.
4. Sharing & retention
We only share data with trusted processors such as hosting vendors, email providers, and billing partners (e.g., GoCardless). Booking history is retained for as long as necessary for the shop’s records or legal obligations.
5. Your rights
You may request access, correction, deletion, data portability, or restriction of processing at any time. Withdraw marketing consent via the link in every email, or contact us directly to exercise your rights. You also have the right to complain to the Information Commissioner’s Office (ICO).
6. Cookies & tracking
We use essential cookies to maintain sessions. Optional analytics cookies will be offered once the product exits invite-only beta. Manage your preferences via the banner or in browser settings.
7. Contact
Email: john@kalendr.app
We reply to all privacy requests within 30 days.